Description
OBJECTIVES
By the end of the workshop delegates will:-
- Be able to establish the core competencies required for their organisation’s future and ensure that staff recruitment and development matches these
- Be able to set staff performance objectives
- Be able to use performance ratings
- Be able to design and implement a performance management system more effectively
- Be skilled in evaluating performance management initiatives
- Be more aware of how to use IT to support performance management
- Understand the link between performance and rewards and implement appropriate reward systems
SUITABLE FOR
HR Managers, Personnel Managers, Training Managers, General Managers, Senior Specialists,Superintendents, Employee Relations Specialists, Management Development Advisors and all thoseresponsible for designing, implementing and managing Performance Management systems.
PROGRAMME DETAILS
DAY ONE
Introduction to Performance Management
- Performance Management – The Principles
- Performance Management as an integral responsibility for all managers
- How your organisations manage/assess performance – exercise
Achieving effective performance
- Establishing the skills, knowledge and abilities required for the organisation’s future
- Recruitment and development against the required competencies
- Case study
DAY TWO
Planning and Objective Setting
- Key Result Areas (KRAs)
- KRAs setting process
- Specific, Measurable, Achievable, Relevant, and Time-based (SMART) targets
- VIDEO: Targeting for Performance: Setting SMART standards
- Reviewing performance
- Using performance ratings to support career progression, training and development
- Case study
DAY THREE
Performance Appraisal
- VIDEO: Performance Appraisals: Getting Results
- Syndicate discussion and role-play on undertaking a performance appraisal
- How to give constructive feedback
Implementing Performance Management
- Designing and implementing performance management
- The characteristics of effective and ineffective systems
- Developing an action plan
- Evaluating performance management initiatives
- Case study
DAY FOUR
Balanced Scorecard
- What are balanced scorecards?
- Exercise
Organisational culture and structure
- Ensuring that the organisation culture and structure is supportive and accommodating of a performance
- management system
- Reinforcing the system
- Technology and Performance Management
- Using IT for supporting performance management
DAY FIVE
Rewards and Performance
- Appropriate reward systems
- Link between performance and rewards
- Incentives / Executive Pay
- Case study
- Review of programme
- Personal action plan
