Description
WHO SHOULD ATTEND?
Managers, Supervisors, newly appointed or soon to be promoted Supervisors, and Team Leaders, those who wish to enhance their leadership, team building and individual performance management skills.
OBJECTIVES:
By the end of the workshop delegates will be:
- Able to identify what constitutes a team, how to manage and get the most out of the team.
- Able to manage performance and build terms to push organisational success
- Able to understand existing management styles and how to use different styles and techniques to manage and direct the team dynamic for improved results.
- Able to analyse criteria for team effectiveness and know how to measure team progress.
- Able to lead, motivate and develop your team and yourself to ensure performance is optimised through different management style.
PROGRAMME DETAILS
Day One
- Team Dynamics: How teams work, the expectation and the importance of equal stakeholding
- Developing the team, how to achieve agreement on goals and methods. Ensuring the team works smoothly by co-ordinating effectiveness. Understanding the differences between individuals within the team and how to play to their strengths.
- The Manager’s Role: What is the expectation of management? Management style – the autocrat, the laisses-faire and participative manager, which style works and when. The three elements of management – the task, team and individual.
- VIDEO
Day Two
- Effective Team building: Work through the four stages of successful team building: measure the effectiveness of your team by examining tangible and intangible measurement tools. Understanding the priorities and motivation of the individuals in your team.
- Belbin’s Team Role
- Exercises
- VIDEO
Day Three
- The Modern Supervisor: Understand the supervisor’s position within the organisation.
- The responsibility and authority of a supervisor
- The five key areas of team supervision: lead, communicate, organise, plan, control
- Effective team leadership
- meet the expectations of your team
- learn the GRIPS Model of team leadership
- set SMART goals and objectives
- Appreciate the three key components of goal setting: task, team and individual.
- VIDEO
- Exercises
Day Four
- Communicate for Success: Enrich and refine your team briefing and general communication skills
- Learn to be assertive in difficult situations and overcome barriers to assertiveness.
- Know when to use the ‘’magnificent Seven’ facilitation techniques.
- Deliver feedback
- Manage team and individual performance
- Develop your training and Coaching Skills
- Learn the five-point process of minimising risk
- Exercises
- VIDEO
