Description
SUITABLE FOR:
Managers, Supervisors, Superintendents and Specialists whose job involves decision-making.
OBJECTIVES:
By the end of the course delegates will have:
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- Understand the concepts of problem solving and decision making
SUMMARY:
Day One
- Introduction to Problem Solving and Decision Making.
- Generating Ideas in terms.
- Benefits of Systematic Idea Generation.
- Assessing your own creative potential.
- Developing the brain.
Day Two
- Problem solving process.
- The Problem Solving Wheel.
- Seven (7) principles of Creative Thinking
- Devices for Decision Making
- Case Study
- Pareto Analysis.
- Approaches to productive thinking – Edward De Bono.
- Productive thinking approaches.
- Evans and Russell creative response to change.
- Listening and Questioning.
Day Three
- Model and Techniques, brain storming.
- Kepner and Tregoe’s rational approach.
- Chang & Kelly’s six (6) step approach to problem solving.
- Structuring and presenting ideas.
- Case Study.
- Tony Buzan’s ‘Mind Mapping’ approach to issue analysis.
- Creative Focus.
