Description
OBJECTIVES
By the end of the workshop, delegates will be able to:
- understand learning styles and examine techniques which will enhance the learning process
- design training material for a group training session to meet specified needs
- gain knowledge, skills, and practical tools to deliver effective training, using group facilitation techniques
- improve on group training techniques, by focusing on the effective communication behaviours
- evaluate their training sessions for reaction, learning, changing behaviour, and ultimately contributing value to the organization
- describe strategies to build rapport and managing group participation
- evaluate personal training strengths and areas to work on
- define effective feedback
PROGRAMME DETAILS
The role of trainers is changing dramatically. There is an increasing emphasis on working within an environment where it is essential to identify cost benefits and added value from training and development. Experienced trainers, instructors, supervisors involved in the design, implementation and evaluation of training should be aware of the current development, together with staff who play a critical role in the development of their subordinates.
DAY ONE
The learning organization
- Training effectiveness
- Justification for training
- A systematic approach to training
- The importance of effective communication
- A day in the life of a trainer
- A trainer’s process
- The training cycle
DAY TWO
Purpose & Assessment
- Identifying training needs
- Conducting a training needs analysis
- Needs assessment
- Analysis basics
- Data collection
- Learning objectives
- Applying verbs to levels of learning
- Exercises
DAY THREE
Planning & Preparation
- Adult learning principles
- Instructional design
- Preparing the materials, the environment, and yourself
- The four dimensions of training
- Video
DAY FOUR
Performance
- Training evaluation
- Levels of evaluation
- Performance
- Self-assessment
- Maintain your professionalism
- Strive for excellence
- Transfer of learning to the workplace
- Action planning
DAY FIVE
Presentation & Facilitation
- Preferences for learning
- Establishing a positive learning environment
- Facilitating, training, presenting
- Activity based learning
- Using visual aids to enhance learning
- Challenges of the profession
- Dealing with problematic participants
- Group training techniques
- Exercises
